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What sets your garments apart from others?
Our garments are made in England with a focus on quality, durability, and timeless design. Crafted from premium materials like 12-rib needle cord and high-grade cotton, each piece embodies our commitment to ethical craftsmanship and sustainability. More than clothing, our brand stands for resilience, with a mission to raise awareness and support for men’s mental health.
How do I find the right size?
We provide a detailed size guide to help you find the perfect fit. If you’re between sizes or unsure, we recommend sizing up for a more relaxed fit. If you need further assistance, feel free to reach out to us.
What materials do you use in your clothing?
We use premium, durable fabrics, including our signature 12-rib needle cord corduroy and high-quality cotton. Every material is chosen for its longevity, comfort, and sustainability.
How long does it take to receive my order?
Orders are processed within 1-2 business days and typically delivered within 3-5 business days within the UK. International shipping times vary based on location. You’ll receive a tracking number as soon as your order is dispatched.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided items are unworn, unwashed, and in their original condition with tags attached. For more details, visit our Returns & Exchanges page.
Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and delivery times depend on your location. Please check our Shipping Information page for further details.
How do you support men’s mental health?
A portion of our profits from everything we sell is donated to Men Who Talk, a charity dedicated to supporting men’s mental well-being. Beyond donations, we use our platform to encourage open conversations and raise awareness about mental health.
How do I care for my garment?
Each garment comes with care instructions to help you maintain its quality. We recommend washing on a gentle cycle, using mild detergents, and air drying to preserve the fabric’s integrity.
What should I do if my order arrives damaged or incorrect?
If you receive a damaged or incorrect item, contact our customer service team immediately. We’ll sort it out with a replacement, exchange, or refund as needed.
How can I stay updated on new arrivals and promotions?
Sign up for our newsletter to receive early access to new collections, exclusive offers, and updates on our initiatives. Follow us on Instagram for a closer look at our brand, behind-the-scenes content, and community stories.
Further Questions?
If you have any other questions, feel free to contact us at info@chappellbarrett.com or send us a DM on Instagram.